Dunkin' Donuts, 3PM 2/17/2011

Observations about how it looks:

• Tile floors tan colored
• Orange table tops
• Counter tops are granite black
• Pepsi cooler contains Aquafina water, mt dew, diet pepsi, pepsi, apple juice, oj, choc milk, milk, green T, purp&red gat, pink lemonade
• Donut case filled with several new types of donuts...ex) reverse boston kreme, cocoa glazed, cocoa kreme puff, heart shaped
• Ad for buy 3 get 3 free on front counter (donuts)
• Ad for 'Dunkin Perks' rewards
• Menu board has numbered combos... ex) 1- 2 donuts+med coffee, 2-muffin+med coffee 3-bagel+med coffee, 4 saus egg chz croisant+med coffee, etc.
• Coffee flavors posted top left had corner
• Big ad for wake-up wraps in front of pepsi cooler
• Bathroom has no paper towels; hand dryer, very neat
• Door with 'employees only' on right
• Counter right in front when you walk in
• Outside parking lot complicated to get in and out

Observations of customers:

• Older man brings bike into the doorway and leaves it there...continues to get a small hot black and puts 2 s/l in then sits near the door facing out the window..wearing a greay hat and plaid grey sweater.
• A young group of girls come in..sm fv iced xx, donuts, bagel w/ cc...sit at big round table in corner...talk to one another
• 2 young boys come in to talk to the girls at big table
• Worker with brown hair tells them if they're not buying anything they have to leave
• Boys buy boston kreme/glz donuts and continue to talk to girls
• The workers are around my age and all girls, I hear them chat in the back room
• The girls at the round table continue to talk to the boys
• 15 mins up